TELL US WHAT YOU THINK

At Royal Resorts, we aim to achieve the highest standards of customer service. But for us to be able to do this effectively, we need to hear from you. It is your feedback that drives change and improvement, ensuring that your holiday experience is always optimal. To make things simpler, we have created a simple REX Customer Feedback form that can be completed within about five minutes. We'd be really grateful to hear from you

Name
Member Number
Email Address
Date of Transaction
Who Assisted You?
My Query Was Resolved
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:
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     : Yes Partly No



  1. Staff was professional and helpful
    Strongly Agree
    Agree
    Disagree
    Strongly Disagree
  2. Staff was proactive and informative
    Strongly Agree
    Agree
    Disagree
    Strongly Disagree
  3. Service was prompt
    Strongly Agree
    Agree
    Disagree
    Strongly Disagree
  4. Information was what I needed
    Strongly Agree
    Agree
    Disagree
    Strongly Disagree
  5. Procedures were clear and easy to understand
    Strongly Agree
    Agree
    Disagree
    Strongly Disagree
  6. Rate our overall service
    Very Good
    Good
    Average
    Poor
Comments
How can we serve you better?
Security Code
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* All fields are mandatory
 

 

CONTENTS

 
 

TELL US WHAT YOU THINK

At Royal Resorts, we aim to achieve the highest standards of customer service. But for us to be able to do this effectively, we need to hear from you. It is your feedback that drives change and improvement, ensuring that your holiday experience is always optimal. To make things simpler, we have created a simple REX Customer Feedback form that can be completed within about five minutes. We'd be really grateful to hear from you

Click here to take the survey

 

CONTRIBUTION

All member letters and testimonials published win a US$100 'thank you' voucher redeemable towards holiday bookings with Royal Exchange. If you have a story you would be happy to share, simply send your story/testimonial along with some relevant holiday snaps to royal@royalperspective.com and if your entry makes it to print or web your REX account will be credited with US$100 - it's that easy!